FAQs
Are Customizations Dishwasher Safe?
Do you review orders for errors or typos?
We do not review designs in detail, as there are many opportunities during the order process to verify the details of your order and artwork before submitting.
Orders are assumed to be correct as placed, though we do reserve the right to make any corrections we do happen to catch based on our best judgment. We may also reach out to you via e-mail or phone number (if provided) to address any issues that prevent us from continuing the production of your order.
What customization methods do you use?
Laser Engraving is best for one color graphics and provides a permanent decoration that appears in raw stainless steel. If your product is bare stainless steel, engravings will come out black. Laser Engraving (or etching) will not jeopardize the integrity or lifespan of your product.
BEST FOR: • Images containing 1-4 colors or strong lines • Illustrations • Logos • Plain text
Color Printing is great for any image from one color logos up to full color photographs, and appears in flat, glossy color. Meaning no special color textures like metallic, glitter, fluorescent, or glow-in-the-dark, etc.
Laser engraving is permanent, whereas color print is semi-permanent.
BEST FOR:
• Full Color Photographs • Logos with gradients and backgrounds • Images or Illustrations with no strong lines
Will I be able to review my order?
We do not provide proofs as part of the order process, The preview that you see online should be the expected result when you receive your order.
After you order, you will have access to the preview file inside of your order details within your account.
If you see something wrong with your preview, email or call us within 24 hours and we'll do our best to make the requested changes to your order.