Duffle Bag | Medium

Customized to last. Engraved designs are cut right into the material, so they'll never fade or peel - they're as permanent as the product itself. Printed designs are cured for a durable, vibrant finish that holds up to everyday use. With normal care, your customization is made to go the distance.

We do not review designs in detail, as there are many opportunities during the order process to verify the details of your order and artwork before submitting.

Orders are assumed to be correct as placed, though we do reserve the right to make any corrections we do happen to catch based on our best judgment. We may also reach out to you via e-mail or phone number (if provided) to address any issues that prevent us from continuing the production of your order.

Yes! When you're designing your product, you'll see a real-time preview of how the shipped product will look.

Before adding to cart, you'll have a chance to review everything and can choose to receive an emailed proof from our team for $5. The proof adds 1–2 business days (sometimes more if there's a lot of back-and-forth) before production begins, and if we don't hear back within 10 business days we'll go ahead and make it just the way you ordered it.

If you spot something wrong and didn't request a proof, email or call us within 24 hours and we'll do our best to make the changes before production starts.

Every order is made just for you at our shop in Austin, TX - engraved, printed, and packed under one roof. Most orders ship in about 6 business days, and many head out the door in as few as 3.

For real-time shipping estimates, check the messaging on the product page (right above the color selection) or in your cart. Multi-product orders with differing estimated ship dates, will be shipped together.

One thing to know: if you add a proof at checkout, the review-and-approval step can add up to 3 days before your order ships.

Once shipped, most of the lower 48 sees delivery in 3–4 days, and you'll get a tracking email the moment your order is on its way. Whenever we can get your order out faster, we will.