Shipping Policy
Shipping charges for your order will be calculated and displayed at checkout. These rates are determined by our carriers (UPS and USPS).
Free Shipping for orders over $40
At this time, we do not ship outside of the US.
All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
In the event that your order arrives damaged in any way, please email us as soon as possible at support@custombranding.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
Order Status
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at support@email.com with your name and order number, and we will look into it for you.